WebSalesforce Knowledge users, unlike customer and partner users, must also be granted the Knowledge User feature license. Fields Usage Use this object to query or retrieve … Web19 aug. 2024 · Blog in Salesforce. Salesforce has revolutionized the CRM industry. With its various cloud offerings and easy learning curve, salesforce has emerged as the industry …
Edit, Preview, and Publish Knowledge Articles (Knowledge Users)
Web22 apr. 2024 · Previewing Knowledge Articles. Click on your icon in the upper-right hand corner of Salesforce Lightning and then choose Switch to Salesforce Classic. Once you … Web24 mei 2024 · To create the Knowledge article:-Click the App Launcher and select Knowledge. Click New. For Title, enter "ABC" Click in the URL Name field to generate … jetblue stock outlook
7 Generative AI Uses Cases for Contact Centers - CX Today
WebUse Salesforce Knowledge; Verify Migrated Articles in the Activation Stage; Improve the Knowledge Article Search Experience; Search Highlights and Snippets in … WebPassing list of sObjects in apex action. I want to search the knowledge base using user's input in Einstein Bot while also ensuring that the articles returned in the search are only … Web14 mrt. 2024 · Step 1: Create a Trailhead account. Salesforce Trailhead is the Salesforce learning environment. You can think of it as a one-stop shop for everything related to … lam 塗り方