WebApr 7, 2024 · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. ... + Perform other duties as requested by management. External Job Posting Title: Front Desk Agent Part Time. Job ID: 2024-38350. WebA hotel front desk agent is usually the first person a guest interacts with at a hotel. Their main goal is to ensure every guest experience meets high-quality standards. They greet new and returning guests, manage guest accounts, perform check-ins, provide room keys for rooms, and take down credit card information in a personable and professional manner. …
Front Office Agent Job Description Velvet Jobs
WebThe Front Desk Agent maintains a friendly, cheerful and courteous demeanor at all times. Will performs other duties as assigned, requested or deemed necessary by management. Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications … WebOct 2, 2024 · What Are The Duties Of a Guest Services Agent? Guest services agents are the ones who communicate with hotel guests who want to reserve or cancel bookings. Their job includes welcoming guests upon arrival, assigning them their rooms and suites, issuing their room keys, and collecting payment information. population of provo utah 2022
Front Desk Agent Interview Questions [Updated 2024] - Indeed
WebApr 13, 2024 · Full-Time. Job Summary. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. WebResponsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accurate customer service Handle complaints and specific customers requests WebApr 7, 2024 · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while … sharon anderson sce terminated